"A little over a year ago we made the big decision to purchase a pool and a spa for our backyard. After months of research, Geraty Pools & Spa on South Caroline Street in Herkimer came out head and shoulders above the rest. The professionalism and dedicated customer service we were met with right from the start was phenomenal and it never wavered throughout the entire process of designing our new backyard. The team at Geraty’s answered all of our questions with honesty and offered suggestions without ever being pushy. Every phone call was promptly returned and the communication was absolutely excellent. We never had to wonder what stage we were at or what to expect next, we were kept in the loop with no surprises every step of the way. The crew that installed our pool and spa were by far the most competent, efficient, polite, and professional people we could have hoped for, and so clean, too!! There was no mess at all left when the work was finished and that was a massive plus for us! We are beyond thrilled with our beautiful new pool and spa but we are equally impressed by the “service after the sale” that we have received. It has been over a year now and we are able to say with 100% certainty that Geraty’s really stands behind their products and cares about their customers. We have the best peace of mind knowing that if anything were ever to go wrong, one phone call would have a team member in touch with us and ready to help right away. We love our new backyard and really can’t thank Geraty’s Pools & Spa enough!!!"
"We have been working with Geraty Pools and Spas since 1999 and have been very happy with their service and products! We've had them install new pools at two of the homes we lived in during this time and have purchased a hot tub from them as well. They are extremely knowledgeable and their customer service is second to none. Dick, Maria and the team are always happy to answer any questions you may have and over the years we have had many! They are always helpful, friendly and supportive. They have gone above and beyond for us and we consider them not only our pool company, but our friends! We have and will continue to recommend Geraty's as a trusted and reliable pool and spa company."
"They are the BEST! They put our pool in last year and did a phenomenal job - so precise and fast! Their friendship is great-have been in touch this as we have opened our pool and they still give us 100% genuine customer service."
"We could not be happier with our pool & the entire installation process. You guys run like a well oiled machine & your attention to detail is flawless. We'll miss not having everyone around. Huge Kudo’s to Everyone."
"I wanted to drop you a line to tell you thanks for making my childhood dream come true. I just love the pool-you and your crew have been most professional and have gone above and beyond for us. You certainly have lived up to your very good reputation."
"Absolutely top notch. Class act, needs no improvement."
"You came highly recommended and we would highly recommend you to others. Not a single complaint!"
"It has been nearly a month since you and your associates installed our pool and spa. I don’t believe a day has passed where our family has not been in one or both. What fun we all have been having. I would like to compliment you and your crew on installation and completion of the pool. Everyone was courteous and hardworking. Our pool shows the attention to detail that you take and we have had numerous compliments on it. We highly recommend Geraty Pools to anyone who ask if we were happy with our pool company we chose. In the future we look forward to making many happy memories around our pool and spa. Thank you again for your excellent work."
"Friendly staff, it’s a pleasure doing business with you. We are glad you take pride and care in what you are selling."
"When my wife and I were looking for the right company to install our pool and spa. We asked around and the one name that kept coming up with all positive feed back was Geraty Pools. Their sales staff was very informative and polite, never pushy. They showed me options and explained them fully so we could make educated decisions. Their installers were professional, kept the work zone clean, worked quickly, and kept us in the loop, and hit their deadlines. Overall my experience with Geraty Pools has been second to none! I would recommend them to anyone looking for a new pool or spa. And lastly they are not a flyby night company as they have treated me and my family like NEW customers even after the install was complete! Any time I have a question or need chemicals they are always there to answer my questions and make owning a pool and spa an easy and enjoyable time!"
"From the first visit to discuss our pool through all the years since, the Geraty Family has been with us every step of the way! From planning to yearly support and maintenance, they have shown the utmost care, concern, and professionalism! Geraty Pools has been with us and helped us from the first day we walked in and started planning the pool, to all the maintenance and up-keep common with a pool. I’ve even received callbacks well after hours, weekends and holidays when I’ve called with a question or concern! They have also responded quickly and promptly whenever I’ve needed their assistance on site, despite being a considerable distance away from their store. Their employees have always been courteous, respectful and knowledgeable. We have wholeheartedly recommended them to all family and friends in need of pool advice, and everyone has agreed - Geraty is the best! Their prices for chemicals and supplies are also equal to or better than online prices, and many times Geraty has provided free support, parts or help. They really are the best pool and spa company in Central New York!"
was first opened in 1966 by Edward and Dorothy Geraty, along with their son Richard. It is now owned and operated by Richard and his wife, Maria. They pride themselves in always making it a priority to take care of their customers. With the motto, "We do whatever it takes.", Geraty Pools has established an around-the-clock relationship with all of their customers, making them the hardest working pool business in the Mohawk Valley.
Monday - Friday: 9am - 5pm
Saturday: 9am - 3pm
Geraty Pools & Spa
234 South Caroline Street
Herkimer, NY 13350